Terms & Conditions

Payment:

 

1. A 25% non refundable deposit is required for your booking.

2. Full payment of the remaining amount is due the day prior to the wedding. Multiple payments can be arranged or a once-off payment can be made.

 

Cancellation:

 

1. All cancellations must be in writing;

2. Should, for whatever reason, you have to cancel the booking the following charges will be applicable:

- more than 30 days before the wedding date the balance will not be chargeable and the non-refundable deposit retained.

- less than 30 days before the wedding date the full balance is chargeable and the non-refundable deposit retained.

 

Pre Wedding:

 

1. You will be supplied with a questionnaire upon booking which needs to be filled out and sent back to us at least 2 weeks prior to the wedding date.

2. If any special requests need to be made please do so in writing.

3. If needed, a meeting/video call/phone call can be arranged to discuss the wedding day at least a week prior to the wedding.

 

On the day:

 

1. We have set hours but additional hours can be arranged on the day at an additional cost of R750 per hour.

2. We work on your schedule for the day to Film/Photograph all the happenings of the day.

3. We are not responsible for any permissions needed to Film on or Photograph the premises.

 

Post Wedding:

 

1. Our delivery time is up to (2) two months. Should this need to be extended for any reason we will inform you within 2 weeks after the wedding date.

2. If for any reason the payment has not been made after the wedding day we will not release any photographs or videos until the payment has been made.

3. We courier all of our weddings(Free of Charge) on the respected media platform unless electronic delivery was discussed.

4. If changes need to be made to your Photos/Videos we allow one review which will be electronically delivered.